Bell Integration

  • Junior Hardware Engineer

    Job Locations UK-Portsmouth, Hants,
    Posted Date 3 weeks ago(10/23/2018 4:46 AM)
    ID
    2018-2139
    # of Openings
    1
  • Overview

     

    Role Purpose

    • Provide technical skills associated with hardware builds, installs, decommissioning and migrations
    • Maintain technical relationship with customers to ensure that customers’ expectations are being managed and exceeded

     

    Responsibilities

    • Provide support in scoping activities to structure specific delivery solutions, ensuring customers’ expectations can be met within the planned parameters on timing, costs and use of resources.
    • Engineering resource providing hardware build/assembly, installation, cabling and decommissioning service in line with customer requirements onsite or off
      • Hardware builds (x86/x64), diagnostics testing, firmware changes
      • Datacentre activity fundamentals and rack construction
      • Power configurations and calculations
      • Cabling technologies, interfaces and specifications
      • Operating system installation & basic configuration
      • Client configuration loading (eg: switch, router, firewalls and load balancers)
      • Image deployments (eg: MDT, WDS, PXEboot)
      • Data erasure techniques and data erasure methodologies
      • Risk assessments and method statements creation
      • Hardware fault diagnosis and warranty management
      • Adhere to Health & Safety and Risk Management procedures during all activities both at Bell and on customer sites
      • Understand and remain current with industry best practise and published vendor guideline documentation in regards to hardware builds, installations or decommissioning
      • Create and maintain technical process and procedural documents
      • Maintain effective communication with management and customer account teams to keep fully appraised of all hardware activities
      • As required, acquire relevant IT industry qualifications to fulfil Bell Integration partner status with suppliers

     

    Qualifications

    Essential

    • IT back ground and experience with enterprise technologies (such as IBM, Oracle, Cisco, Microsoft)
    • Experience working within, and supporting members within a team
    • Delivering policies, and procedures to help improve our approach and methodologies
    • Experience participating in large scale projects
    • Hardware engineering skills across heterogeneous environments
    • Windows, Linux, Unix, VMware vSphere, Hyper-V knowledge and skills
    • Blancco product skills/knowledge
    • Knowledge of health and safety standards and risk management
    • Knowledge of and understanding of best practice in carrying out installs and decomms

     

    Personal skillsExcellent communication skills

    • Able to motivate others to achieve team and business objectives
    • Able to take ownership of issues, delegating effectively, and resolving problems/conflict.
    • Able to balance own involvement in day to day tasks
    • Able to build internal relationships enabling sharing of resources and knowledge to help meet Bell’s business goals
    • Able to maintain excellent communications and build relationships with customers to ensure full understanding of customers’ needs and issues, and responds to them.
    • Able to work accurately, precisely and in an organised manner even under pressure
    • Produces high quality and accurate work under time pressure or volume of work
    • Able to demonstrate delivery of services to a standard required by the customer
    • Recognises own limitations and knows when to ask for assistance

     

    Other requirements

    • Clean manual driving licence
    • Valid passport
    • Ability to pass BS7858:2012 vetting
    • Ability to hold UK NSV SC clearance
    • Ability to travel to customer sites, including overnight stays
    • Able to work out of hours including night and weekend work

     

     

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