Bell Integration

  • Hardware Engineer Manager

    Job Locations UK-Portsmouth, Hants,
    Posted Date 3 weeks ago(11/23/2018 11:53 AM)
    ID
    2018-2255
    # of Openings
    1
  • Overview

    Job title:  Hardware Engineering Manager

     

     

    Reporting to: ITLM Director 

     

     

    Responsible for:  Delivering, managing and developing the hardware engineering team in planning for and delivering all hardware-based activities.

     

    Establish the resource plan to meet pipeline demand, acting as the senior technical authority for the team, decision maker on approach and priorities, client liaison for all customer engagements, quality assurance and business reporting.

     

     

    Based at: Voyager Park, Portsmouth.

     

     

     

    JOB PURPOSE

     

     

    A self-motivated individual and confident decision maker responsible for the day to day running and planning of the Engineering Team within ITLM. Accountable for defining the pipeline demand and planning the team resource to meet business requirements. The Engineering Manager will ensure all work assigned to the team is completed efficiently, in a timely fashion and liaise as required with Logistics and other Bell internal departments and customers to ensure successful outcomes. The engineering manager will support the ITLM Director with requested reports, analysis, engineering resource and provide technical advice in situations affecting the effective delivery of any of the department’s services as well as providing for the line management of all Engineering team members

     

     

     

    JOB SPECIFIC REQUIREMENTS

     

    ·         Proven experience of managing and organising a team of similar activities

    ·         Experience in demand and resource planning.

    ·         Broad technical knowledge and ability to support and develop skills within the Engineering Team

    ·         Understanding of the corporate environment, the channel and relevant business drivers

    ·         Advanced PC skills using a range of products (Office, 365, SharePoint, Visio)

    ·         Meticulous nature and organisation skills

    ·         Excellent customer interaction

    ·         Technical mindset and ability to problem solve

    ·         Flexible and enthusiastic, able to work on own initiative

    ·         Ability to work with colleagues and be a confident communicator across all levels

    ·         Clean driving licence

    ·         Ability to pass BS7858:2012 security vetting

     

    KEY RESPONSIBILITIES

     

    ·         Day to day management of the hardware engineering team, including but not limited to training, development, safety,  recruitment and team scheduling

    ·         Documentation creation and proofreading IMS, RAMS, site surveys, process and procedures, health and safety,

    ·         Proofreading and vetting engineering raised documentation

    ·         Management reporting and monitoring of department covering utilisation, costs, and effectiveness

    ·         Provide senior technical experience and guidance around hardware engineering-based activities and maintain relevant accreditations where required

    ·         Work with ITLM pre-sales and sales team to survey and price engineering activities.

    ·         Work with  ITLM pre-sales and sales team to enhance and develop the ITLM offering

    ·         Act as senior escalations for engineering activities and client facing interaction

    ·         Contact point for engineering clients regarding scheduling, activities, reports, rams, site surveys and problems

    ·         Work with other business units to ensure smooth operation of the departments activities

    ·         Any other activities to keep department operating

     

    EXPERIENCE, KNOWLEDGE, SKILLS & BEHAVIOURS

     

     

    EXPERIENCE:

     

    ·         Managing and co-ordinating a team in a relevant field

    ·         Teaching and working with varied engineers of varied skill sets

    ·         Managing stressful situations

    ·         Frontline client interaction

    ·         Working in corporate and enterprise datacentres

    ·         Building, racking and configuring corporate/enterprise IT equipment

    ·         Cabling and power used in corporate environments

     

    KNOWLEDGE:

     

    ·         Co-ordinating and managing staff travelling overseas

    ·         Advanced office software (word, excel, powerpoint, visio)

    ·         X86, SPARC, Power, HP-UX enterprise hardware

    ·         Health & safety / RAMS

    ·         Manual handling, loading and risk

    ·         Electrical understanding around mains power, single phase, 3-phase, DC, connectors, cables and PDU’s

    ·         Structure cabling and patch cabling styles types and dressing

    ·         Data/metadata structure and erasure

    ·         Scripting or programming

     

    SKILLS:

     

    ·         Good verbal and written communication

    ·         Project management

    ·         Spatial awareness

    ·         Practical, hands on and flexible

     

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