Provide thought leadership, strategy and implement a framework for monitoring service delivery objectively. Additionally, manage and capture resource demand/forecast across D&O.
EXPERIENCE: Working effectively and accurately in a pressurised environment with tight deadlines in a professional services organisation. Able to prioritise competing demands effectively. People management and staff development. Experience of commercial/contractual review and governance desirable.
KNOWLEDGE: MS office suite; especially Word, Excel and PowerPoint, intermediate to advanced level (essential), Sharepoint (essential) Changepoint (desirable)
SKILLS: Excellent interpersonal and communication skills. Able to communicate effectively and professionally with all management, staff and external parties verbally and in writing.
BEHAVIOURS: Thought-leader who works together with other team members to achieve goals, self-starter who demonstrates pro-active attitude. Attention to detail, highly organised, analytical and good problem-solver.