Bell Integration

Product Development Consultant

Job Locations UK-10 York Rd, London SE1 7ND
Posted Date 5 months ago(2/1/2022 9:55 AM)
ID
2022-3155
# of Openings
1

Overview

Bell Integrations is a technology services provider; supporting its customers through the complex lifecycle of their assets from acquisition through to retirement, including supply of all the resources required to consult, support and project manage throughout the journey.  Resource Services is the provision of a comprehensive range of skilled and experienced personnel, covering short term tactical engagements through to long term strategic managed resource services.

Combining our core permanent staff with a mix of contractor skills, every customer engagement is underpinned with a professional Service Delivery Manager or Project Manager responsible for the delivery of predictable outcomes within a flexible commercial framework.

 

The role of the Product Development Consultant is to own product development projects within the product development process and to ensure timely delivery of new or updated products and services for Bell to sell and deliver to customers.

The Product Development Consultant will work closely within a number of forums, most notably the Product Group Forum and the CTO Forum to capture demand for new / updated propositions and to be the lead design resource for the development lifecycle.

As a senior member in the CTO Office, The Product Group Consultant is expected to keep abreast of market trends including but not limited to the latest in Cloud, Managed Service, AI, Automation and technology trends and will use this knowledge to drive creation of successful products.

The Product Development Consultant is recognised as a thought leader within the CTO Office and the wider Bell Integration team, and will be held to the highest standards of quality and commercial acumen in the delivery of new products that help Bell move forwards with strategy proposition development.

Responsibilities

  • Solution and service design activities for new products and services covering Public & Private Cloud, Connectivity, Hosting, Software & Technology services as well as Managed and professional services solutions
  • Creation of statement of work, proposal and cost calculator templates
  • Support the creation of marketing and sales materials through the provision of content.
  • Investigations into new technologies, services, products and commercial models to support selection and prioritisation of products for development
  • Articulate the value of Bell Integrations services to solve customer problems.
  • Consulting Craft: Demonstrate proficiency within areas of subject matter expertise, written/verbal communication, presentation, facilitation, interviewing, and delivery.
  • Identify efficiencies and anticipate/resolve potential problems within solutions, working with internal delivery and the customer. Design, perform and oversee key areas of analysis and technical decision-making. Guide overall technical/functional approach.
  • Demonstrate a good understanding of Cloud, AI and Automation technologies to solve business problems rather than just IT issues.
  • Provide leadership and support to Project Managers, Engagement Partners and project teams to ensure quality delivery and customer satisfaction. Serves as a role model for others to follow.  Able to take and deliver against expectations of lead project roles.  Leads/drives efforts to mentor or train others.

Qualifications

Person Specification:

  • Successful product development delivery, including technical, resourcing and commercial specification of major projects in Data Centre Migration, Cloud Migration and Managed Outsource Services
  • Proven delivery skills in a variety of customer environment industries
  • Strong design capabilities (medium to large engagements) – Understanding of Technical Design Authority as well as project governance and managed service (ITIL) methodologies
  • Ownership of product development projects
  • Strong understanding of markets, opportunities and competitors, as well as business issues and challenges.
  • Strong written and verbal communication skills – ability to deliver effective and persuasive presentations to Bell Integrations customers and employees. 
  • Excellent consulting and interpersonal skills; proven ability to influence and gain consensus.
  • Structured problem solving and analytical skills.
  • Collaborative working style encompassing all delivery disciplines.
  • Able to lead real and virtual teams to reach one common end goal.
  • Provide mentoring.

Skills and experiences:

  • Experienced professional Product Development consultant to manage Product Development engagement.
  • Detailed knowledge of the cloud and managed services industry and associated emerging trends. 
  • Knowledge of the different Bell Integrations propositions, services and offerings. 
  • Demonstrated solution design and implementation of products and services.
  • Demonstrate service design and project governance skills and experience
  • Demonstrated problem-solving skills.
  • Demonstrated business and commercial requirements understanding
  • Project facilitation ensuring delivery of services set up in line with customer’s needs.
  • Demonstrable ability to work as a consultant to CIO/CTO/IT Director level.
  • Manage workshop environments, taking ownership and leading all aspects of workshop facilitation.
  • Interface with Project Managers within Bell Integrations and the client’s IT staff to ensure effective delivery of services.
  • Demonstrable ability to provide robust and clear feedback to customers.

Technical expertise, qualifications and accreditations:

  • Strong written and verbal communication skills
  • Project Management using Prince 2 or similar
  • Product development via formal development processes
  • Cloud design and solution architecture
  • ITIL Accreditation
  • Platform and Virtualisation technology expertise and experience
  • Sales proposition design and delivery
  • Presales experience
  • Sales experience would be beneficial

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