Bell Integrations is a technology services provider; supporting its customers through the complex lifecycle of their assets from acquisition through to retirement, including supply of all the resources required to consult, support and project manage throughout the journey.  Resource Services is the provision of a comprehensive range of skilled and experienced personnel, covering short term tactical engagements through to long term strategic managed resource services.

Combining our core permanent staff with a mix of contractor skills, every customer engagement is underpinned with a professional Service Delivery Manager or Project Manager responsible for the delivery of predictable outcomes within a flexible commercial framework.

Leveraging deep technical services experience as well as in-depth knowledge of market demands, the Principal Consultant (PC), supports the definition of the Bell Integrations Services offerings and partners with sales, delivery and clients to drive delivery procedures and support Bell Integration’s ability to achieve booking and revenue targets.

The PC is recognised as a thought leader and mentor to the customer as well as the Bell Integration Team. The PC is responsible for the high quality delivery of Consultancy to deliver proposals and statements of work on behalf of Bell to the customer and works with the Sales and Delivery teams to ensure commercial and technical governance within the sales process while meeting client objectives and goals.

• Creation of document agreements and Statement of Works. Able to manage client relationships and build consensus and trust in Bell Integrations delivery.  Coach others on client agenda and customer ownership.
• Support multiple engagements with multiple customers and lines of business.
• Present Bell consultancy and managed service proposition to customers demonstrating experience and understanding
• Support proposition development through technical and commercial content
• Provide subject matter expertise; with customer projects and technical mentoring with the delivery team
• Support sales related financial goals.
• Ensure proposals and statements of work follow internal governance to ensure operations acceptance for delivery
• Articulate the value of Bell Integrations services to solve customer problems.
• Consulting Craft: Demonstrate proficiency within areas of subject matter expertise, written/verbal communication, presentation, facilitation, interviewing, and delivery. Serve effectively in
• Identify efficiencies and anticipate/resolve potential problems within solutions, working with internal delivery and the customer. Design, perform and oversee key areas of analysis and technical decision-making. Guide overall technical/functional approach.
• Provide leadership and support to Project Managers, Engagement Partners and project teams to ensure quality delivery and customer satisfaction. Serves as a role model for others to follow.  Able to take and deliver against expectations of lead project roles.  Leads/drives efforts to mentor or train others.

• Successful presales delivery, including technical, resourcing and commercial specification of major projects in Data Centre Migration, Cloud Migration and Managed Outsource Services
• Proven delivery skills.
• Strong design capabilities (medium to large engagements) – Understanding of Technical Design Authority as well as project governance and managed service (ITIL) methodologies
• Ownership of presales engagement
• Strong understanding of markets, opportunities and competitors, as well as business issues and challenges.
• Strong written and verbal communication skills – ability to deliver effective and persuasive presentations to Bell Integrations customers and employees. 
• Excellent consulting and interpersonal skills; proven ability to influence and gain consensus.
• Structured problem solving and analytical skills.
• Collaborative working style encompassing all delivery disciplines.
• Able to lead real and virtual teams to reach one common end goal.
• Provide technical mentoring.

General Skills

• Experienced professional services/technical consultant to deliver pre-sales engagement.
• Proven experience as a successful presales consultant with customer relationship management, technical pre-/post-sales experience, managed service design and delivery, and exposure to people management.
• Expertise in the creation of solutions that provide automation and AI driven operations to customers
• Detailed Knowledge of Public and Private Cloud platforms including AWS & MS Azure, migration and transformation methodologies and managed services
• Demonstrated technical design and implementation of infrastructure solutions.
• Demonstrate Service Design and Project Governance skills and experience
• Project facilitation ensuring delivery of services set up in line with customer’s needs.
• Demonstrable ability to work as a consultant to CIO/IT Director level.
• Manage workshop environments, taking ownership and leading all aspects of workshop facilitation.
• Interface with Project Managers within Bell Integrations and the client’s IT staff to ensure effective delivery of services.
• Demonstrable ability to provide robust and clear feedback to customers

Technical Expertise, Qualifications and Accreditations

• Educated to degree level, or equivalent.
• ITIL Accreditation
• Prince 2 or similar
• Platform and Virtualisation technology expertise and experience
• Experience in LAN, Storage and Backup would be beneficial