Bell Integration are looking to onboard an experienced platform consultant to join the modern workplace capability. The successful candidate will need to provide technical oversight to BAU maintenance activities at a 3rd line level while being capable of governing projects and programmes. The successful candidate will need to be able to demonstrate & understand the core functionalities within a truly modern workplace. This role will require an experienced engineer/consultant that has configured modern workplace platforms from the ground up and is able to clearly articulate its core competencies to an architectural standard.

• Document management experiencing using platforms such as SharePoint & OneDrive
• Microsoft Exchange 2016,2019 in a co-existence/hybrid model with exchange online
• Migration experience: Migrating mailboxes away from exchange on premise to exchange online utilising native & third party products. Tenant to Tenant Migration experience using native or third party products
• Familiarity with security & compliance records such as DMARC/DKIM/SPF.
• Familiarity with messaging protocols used within the messaging platform, such as Autodiscover, DNS etc
• Familiarity of knowledge of MFA and SSO technologies
• Working knowledge of data retention practices such Microsoft Purview
• Strong knowledge with productivity & collaboration tools such as Microsoft Office suite including: Outlook, Teams, Viva, Forms.
• Working knowledge of PowerAutomate/Power BI
• Strong knowledge of Enterprise Social Media such as Microsoft Viva, Meta Workplace etc

• Provide Technical oversight to Programmes, Projects and BAU maintenance activities.
• Plan, document and implement small changes where appropriate.
• Provide detailed review of upcoming releases\patches and major platform\component updates.
• Good communication and excellent documentation skills
• The ability to work under pressure in a fast-paced environment and use your initiative and experience based on industry best practices.
• End to end process management
• Work as part of a collaborative modern workplace team to provide resource engineering duties in conjunction with partners to relevant projects.
• Highlight opportunities to improve/evolve service and technology platforms
• Assist with testing and validation of changes and/or deployments where necessary.
• Provide 3rd line support where appropriate & act as a mentor to others within modern workplace
• Support wider IT functions with technical knowledge and experience where required
• Work with the head of modern workplace & relevant teams as an SME
• Demonstrate a customer obsessed mind-set when evaluating solution options and platform improvements.
• Work with the customers internal IT & corporate processes in order to ensure successful delivery