The AI Assurance Certification Manager will ensure Bell Integration achieves and maintains AI certification standards, complies with evolving global AI regulation, and delivers trusted assurance to customers.

A central focus will be leading the delivery and maintenance of ISO/IEC 42001 certification for AI Management Systems, embedding its requirements into operations, and integrating AI governance into the wider assurance framework.  The role will also provide direct customer assurance support, acting as a key contact for AI audits, RFI’s, RFP’s, and customer compliance queries, building trust in Bell’s AI solutions on a global scale.

1. Certification and Compliance Delivery

• Lead the delivery and ongoing maintenance of ISO/IEC 24001 certification.
• Ensure AI governance, risk management, and lifecycle processes align with ISO 42001 requirements.
• Translate AI-specific risks (e.g. bias, transparency, explainability, accountability) into effective compliance controls.
• Maintain comprehensive documentation and audit evidence to demonstrate conformity.

2. Customer Assurance Delivery

• Act as a primary contact for customer assurance requests, audits, and due diligence relating to AI.
• Support RFP’s, RFI’s, and customer facing audits with clear compliance evidence.
• Partner with product and customer success and AI teams to articulate Bell’s AI compliance posture and build confidence in adoption.
• Develop scalable processes for recurring assurance requests.

3. Global Regulatory Alignment

• Monitor, interpret, and implement requirements from global AI regulations (e.g. EU AI Act, NIST, AI RMF, OECD guidelines and other future emerging guidelines, standards and regulations).
• Ensure alignment between ISO 42001 and emerging laws to future-proof compliance.
• Collaborate with the legal team to provide expert guidance to leadership on the impact of new regulations on AI operations and assurance.

4. Continuous Improvement and Reporting

• Deliver measurable improvements in audit readiness, assurance response times, and certification efficiency.
• Establish metrics and dashboards for AI compliance performance.
• Drive continuous improvement of AI governance, data management, and assurance practices.

Required Qualifications and Experience

• Proven experience delivering ISO certifications (Ideally ISO/IEC 42001, ISO 27001, and other related standards).
• String knowledge of AI governance, model lifecycle assurance, and risk management frameworks.
• Familiarity with ISO 42001 clauses, including:
  • AI risk management and impact assessment.
  • Data quality, integrity, and governance.
  • Transparency, explainability, and accountability in AI systems.
  • Human oversight and ethical AI considerations.
  • Monitoring, incident handling, and continuous improvement.
• Experience working with auditors, certification bodies, and customer assurance teams.
• Knowledge of global AI regulatory frameworks (EU AI Act, NIST AI RMF, OECD AI Principles, etc).

Skills

• Strong ability to produce compliance documentation, policies, and audit evidence.
• Excellent written and verbal communication, able to explain AI compliance topics to technical teams, senior leaders, and customers.
• Analytical and detail-oriented approach to managing audits and assurance processes.
• Effective stakeholder engagement skills, influencing them across technical, commercial, and customer teams.
• Organisational skills to manage certification projects and assurance activities simultaneously.

Behaviours

• Delivery-driven; takes ownership of certification projects end-to-end.
• Customer-focused: confident providing assurance to clients and addressing compliance questions.
• Adaptable: navigates evolving global AI legislation / regulation with agility.
• Clear communicator: able to simplify complex assurance requirements for diverse audiences.

What we care about:

At Bell, we believe that we are stronger together, and promote an open, collaborative culture where everyone is encouraged to be involved in the shaping of our business.

We value diversity!

We seek to employ a workforce representative of the markets that we serve and work hard to ensure that all of our staff have the opportunity to thrive within a friendly and inclusive environment.

Why join Bell:

Why join bell:

• We prioritise internal development opportunities and offer access to our Udemy training platform with over 5000 training courses
• Competitive Salary
• Flexible remote working
• A generous company pension
• 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days!
• Healthcare and dental insurance
• Life assurance
• Cycle to work scheme
• A diverse and inclusive work culture
• Modern vibrant workplaces
• Exclusive discounts with major retailers, discount gym memberships and access to our wellness centre