Responsible for supporting strategic PMO activities, such as reporting and quality assurance, supporting the PMO Analysts / Senior PMO Analysts to ensure Bell Integration’s defined governance is applied with the required quality and timelines across their allocated portfolio.

1. Running standard PMO reporting (financial and quantitative KPIs)
2. Generate portfolio reporting packs with guidance from the PMO Analyst / Senior PMO Analyst
3. Support the PMO Analyst/Senior PMO Analyst in performing regular and documented quality assessments within the portfolio, providing recommendations and support where appropriate
4. Support the process of change control and ensure documented processes are followed
5. Provide administrative support for portfolio board meetings / governance forums (meeting notes, diary bookings etc.)
6. Ensure service delivery products conform to required document management standards.
7. Be proactive in the ongoing development and improvement of the PMO service, system, tools, processes and templates
8. Assist in the development and maintenance of the project/service delivery library, filing, recording and reporting systems
9. Help with creation of project/service document templates that allow for standardisation
10. Provide ad-hoc support/troubleshooting to the PMO Analyst / Senior PMO analyst and Delivery & Operations / Managed Services teams where necessary

Skills

• Intermediate MS office user - Word, MS Project, Excel, Outlook and PowerPoint user (essential)
• Changepoint skills (desirable)
• Good verbal and written communication skills; understanding the value of being able to adapt communication style for varied audiences

Knowledge

• Knowledge and understanding of PMO practice and concepts

Experience

• Experience of PPM (project portfolio management) and WFM (workforce management) tools.
• Experience of working in a professional services organisation, e.g. systems integrator (desirable)

Behaviours

• Logical approach to problem solving, troubleshooting issues and knowing when to ask for support/help from more senior members of the team
• Proactive, ‘can-do’ attitude
• Able to work with others to maximise the effectiveness of the team as a whole, sharing knowledge and willingly sharing workload.
• Good attention to detail