As an Order Fulfilment Specialist, the primary purpose is to ensure the seamless and efficient handling of customer tech services orders, from inception to delivery. Playing a critical role in enhancing customer satisfaction by overseeing order processing, logistics coordination, and issue resolution. Ultimately contributing to the success and reputation of our organisation.  

As a Senior Business Analyst within the IP Development team, you will play a critical role in defining, refining, and translating business needs into actionable requirements. Working closely with Product Managers, Designers, and Development teams, you will lead the analysis and discovery process, translating complex problems into clear, prioritised requirements and driving alignment across product, design, and engineering. Your work will directly influence the delivery of high-quality, impactful solutions that meet customer needs and support the broader product strategy.

Responsible for the day-to-day support of the customer's environment, ensuring the infrastructure and all its components are running and are working as expected.  Supporting wider team with triage and resolution of customer faults.  Design, planning and implementation of project activities.

We're recruiting for a Senior Cisco Network Engineer. The Senior Network Engineer will be responsible for the day-to-day support of the customer's network, ensuring its components are running and are working as expected.  Triage and resolution of customer faults with support from wider team as required. Design, planning and implementation of project activities.

Responsible for the day to day running of the customer environment, ensuring the infrastructure and all its components are running and are working as expected.  Triage and resolution of customer faults with support from the wider team as required.

Working within a team for ServiceNow for Bell and to support our external customers; this role will have responsibility for helping to define and evolve our ITSM processes and support maturity of our ServiceNow system.   In this role, you will be responsible for day-to-day activities surrounding ServiceNow administration and support, ensuring Bell operates in accordance with best practice and makes full use of the ServiceNow system and accompanying processes and reporting.

Bell Integration is going through a rapid transformation to focus on enabling its customers in their full digital transformation to include AI and IOT. This transformation involves a period of acquisition and divestment as well as a total restructure in order to focus on high margin revenue streams. As a result, it is critical to transform the Bell finance function to be agile and support the business’ future needs. Bell will need an FP&A team member to business partner its brand-new division on professional services Technology and Modern Workplace.  

The Service Desk Manager is responsible for leading and managing the IT Service Desk team, ensuring the effective delivery of support services to end-users in line with business objectives.  This role demands proficiency in incident management, customer service, and team leadership to maintain a high level of IT service support.   The ideal candidate will ensure that service requests and incidents are handled efficiently and according to service level agreements (SLAs). 

Bell Integration has been in the business of helping companies establish, maintain and grow their IT services since 1996. Our team of hardworking professionals deliver Bell Integration’s multiple services all over the world, and they do it with unmatched efficiency and enthusiasm. We continue to grow and have over 900 permanent staff employed at our offices in London, Portsmouth, Wokingham, Glasgow, Hyderabad, US, Slovakia and within many of our customers’ sites. Our heritage is in helping businesses to operate their critical technology in a...

You will be responsible for carrying out first line technical support activities to provide a proactive and reactive service to achieve exceptional customer satisfaction for the clients whilst adhering to strict SLA’s.   Support is provided 24/7/365 working 12-hour shifts (7am-7pm / 7pm-7am), 4 days on/ 4 days off.

Bell Integration has been in the business of helping companies establish, maintain and grow their IT services since 1996. Our team of hardworking professionals deliver Bell Integration’s multiple services all over the world, and they do it with unmatched efficiency and enthusiasm. We continue to grow and have over 900 permanent staff employed at our offices in London, Portsmouth, Wokingham, Glasgow, Hyderabad, US, Slovakia and within many of our customers’ sites. Our heritage is in helping businesses to operate their critical technology in a...

The IT Asset Manager ensures Bell maximises the value of its IT investments while minimizing risks and costs. By maintaining a well-organized and compliant asset management system, this role supports operational efficiency, security, and financial performance

We are seeking an experienced Conversational AI Trainer to design, develop, and deliver comprehensive training programs focused on conversational AI and natural language processing (NLP). The ideal candidate has hands-on experience in building, deploying, and optimizing conversational AI systems and excels in explaining complex concepts to diverse learners. This role involves crafting engaging, interactive learning experiences for participants, conducting hands-on workshops, and continuously updating training content to reflect new advancements. You will play a pivotal role in upskilling professionals and teams in the fast-evolving field of conversational AI.