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The Service Reporting Manager is responsible for transforming operational data into meaningful insights that enhance service delivery, efficiency, and customer experience. This role analyses ticket trends, performance metrics, and operational behaviours to drive process improvement, proactive problem management, and informed decision-making across the Service Desk and wider IT organisation.
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Responsible for supporting strategic PMO activities, such as reporting and quality assurance, supporting the PMO Analysts / Senior PMO Analysts to ensure Bell Integration’s defined governance is applied with the required quality and timelines across their allocated portfolio.
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Reporting to the Head of Assurance, the Business Continuity Manager (BCM) is responsible for designing, implementing, and maintaining the organisation’s business continuity and resilience framework across internal operations and client-managed infrastructure. The role ensures that systems, services, and processes remain resilient against disruption, meet regulatory expectations, and align with evolving risks including cybersecurity and AI usage.
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Job title:
Management Accountant
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As a Fullstack Developer in the IP Development team, you will design, build, and maintain scalable, high-quality software across both front-end and back-end services. You will contribute to delivering reliable, user-focused products by combining strong engineering fundamentals with a focus on performance, usability, and maintainability.
You will work as part of a cross-functional team, collaborating with Product Managers, UX Designers, and other engineers to translate requirements into well-designed technical solutions. The role combines hands-on development with contributing to technical decisions, ensuring solutions align with engineering standards and long-term platform goals. Our...