Acting as the focal contact for Bell you will be responsible for all aspects of the service governance to the customer including the service level performance and reporting, financial management of the service, customer satisfaction, risk management, growth and continual improvement. May be required to: - Obtain NPPV2 / SC Clearance / other security clearance may be required Be available for out of hours escalations for critical customer issues

The Modern Workplace Platform Consultant will work to provide technical oversight to Projects, Programmes and BAU maintenance activities. They will be a productivity and collaboration specialist, as an expert with messaging and migration.

A front facing role including answering reception phones at our Bell office at Bay House Portsmouth & You’ll be the first point of contact for all office enquiries including meeting and greeting employees, clients, those registered as guests and guiding them to the office/meeting rooms/communal areas. Oversee the passes for Bell employees and oversee the day to day running of the office. Assist with meeting room bookings and generally maintaining a clean and presentable office environment. Help with any facilities related admin and issues.   This role will also involve answering the reception phone, directing calls across the business, and taking messages if needed.   Monday-Friday 09:00-17:30 (An area of flexibility regarding hours as & when required). A full UK driving licence is also mandatory. 

To ensure customer satisfaction levels remain high by providing a quality Service for the distribution and collection of customer laptops, for New Starter, Leaver and Faulty devices for the clients employees. This is to be achieved independently as well as by working with multiple internal and external Bell, client and other supplier teams to ensure adherence to set KPI’s and contractually agreed SLA’s and OLA’s.

The Sales Administrator will perform administration tasks including reporting, meeting attendance, data collection, meeting planning, salesforce checks and updates to support the team and lighten admin tasks from the Account Director.   This is a hybrid role, home working and 1-2 days on client site in Swindon or Newbury (you can choose which).

Working within a dedicated team across a 24/7 shift pattern you will be responsible for providing 1st Line Support covering critical systems for our diverse range of customers.

As an AI Solution Consultant at Bell Integration, you will be responsible for conducting in-depth analysis of Clients’ requirements for conversational AI interactions. Driving insights and providing recommendations for delivering stable and maintainable solutions and effectiveness with Bell’s  AI solutions. You will work in the AI & Data Practice as a member of the solutions team and ensure the optimal performance of our conversational AI applications.  (Currently Amelia) and the use of generative AI to improve customer experience

As an AI Solution Consultant at Bell Integration, you will be responsible for conducting in-depth analysis of Clients’ requirements for conversational AI interactions. Driving insights and providing recommendations for delivering stable and maintainable solutions and effectiveness with Bell’s  AI solutions. You will work in the AI & Data Practice as a member of the solutions team and ensure the optimal performance of our conversational AI applications. (Currently Amelia) and the use of generative AI to improve customer experience

We are hiring for a Sales Operations Analyst to join our team on a Maternity Cover until 23rd August 2024 (4 months). This role will offer the opportunity to develop your skillset in a fast-paced environment working closely with Sales, Finance, and other teams to deliver process improvements and tools that drive sales effectiveness and data integrity. The role is responsible for providing support, directing salesforce effectiveness, and tracking sales performance.

Bell Integration has been in the business of helping companies establish, maintain and grow their IT services since 1996. Our team of hardworking professionals deliver Bell Integration’s multiple services all over the world, and they do it with unmatched efficiency and enthusiasm. We continue to grow and have over 550 permanent staff employed at our offices in London, Portsmouth, Wokingham, Glasgow, Krakow, Hyderabad, Singapore and within many of our customers’ sites. Our heritage is in helping businesses to operate their critical technology in a more cost-effective manner, while improving effectiveness in areas such as customer engagement and operational responsiveness. The Quality and Information Security Audit Lead operates within the Bell SI business and is responsible for ensuring Bell’s compliance to ISO 9001 and 27001 by organising and performing internal audits and representing Bell at external audits. Must be able to travel to either Portsmouth or Wokingham on a regular basis. The majority of this role will be remote.

Bell Integrations is a technology services provider; supporting its customers through the complex lifecycle of their assets from acquisition through to retirement, including supply of all the resources required to consult, support and project manage throughout the journey.  Bell provision of a comprehensive range of skilled and experienced personnel, covering short term tactical engagements through to long term strategic projects and managed res services.     Leveraging strong technical experience within Artificial Intelligence technologies, understanding the skills and associated effort required to deliver AI based technical solutions / use cases, the Principal Consultants core role is to support the creation of costed technical solutions aligned to Bell Integrations Services offerings. The Pre-Sales Principal Consultant will work with our internal sales team, partners, delivery functions and clients to drive opportunities through to closure and support Bell Integration’s ability to achieve booking and revenue targets. The Principal Consultant is recognised as a thought leader to our customers and a mentor internally and to our partners. The Principal Consultant is responsible for delivering high quality technical proposals and statements of work on behalf of Bell to the customer, working with the Sales and Delivery teams to ensure commercial and technical governance within the sales process while meeting client objectives, goals and outcomes.