You will be responsible for carrying out first line technical support activities to provide a proactive and reactive support service to achieve customer satisfaction as for the client and will work on a 24x7x365 rotating shift basis. S1 - 8am - 5pm EST, Monday - Friday shift

Bell Integration has been in the business of helping companies establish, maintain and grow their IT services since 1996. Our team of hardworking professionals deliver Bell Integration’s multiple services all over the world, and they do it with unmatched efficiency and enthusiasm. We continue to grow and have over 900 permanent staff employed at our offices in London, Portsmouth, Wokingham, Glasgow, Hyderabad, US, Slovakia and within many of our customers’ sites. Our heritage is in helping businesses to operate their critical technology in a...

Responsible for the day to day running of the customer environment, ensuring the infrastructure and all its components are running and are working as expected.  Triage and resolution of customer faults with support from the wider team as required

Responsible for the day-to-day support of the customer's network, ensuring its components are running and are working as expected.  Triage and resolution of customer faults with support from wider team as required.  Design, planning and implementation of project activities.   You'll ideally have multi-vendor network experience of the following - Cisco, FortiGate, Meraki, Palo Alto, Sonicwall.

As an Order Fulfilment Specialist, the primary purpose is to ensure the seamless and efficient handling of customer tech services orders, from inception to delivery. Playing a critical role in enhancing customer satisfaction by overseeing order processing, logistics coordination, and issue resolution. Ultimately contributing to the success and reputation of our organisation.  

Responsible for the day-to-day support of the customer's environment, ensuring the infrastructure and all its components are running and are working as expected.  Supporting wider team with triage and resolution of customer faults.  Design, planning and implementation of project activities.

We're recruiting for a Senior Cisco Network Engineer. The Senior Network Engineer will be responsible for the day-to-day support of the customer's network, ensuring its components are running and are working as expected.  Triage and resolution of customer faults with support from wider team as required. Design, planning and implementation of project activities.

The Service Desk Manager is responsible for leading and managing the IT Service Desk team, ensuring the effective delivery of support services to end-users in line with business objectives.  This role demands proficiency in incident management, customer service, and team leadership to maintain a high level of IT service support.   The ideal candidate will ensure that service requests and incidents are handled efficiently and according to service level agreements (SLAs). 

Bell Integration has been in the business of helping companies establish, maintain and grow their IT services since 1996. Our team of hardworking professionals deliver Bell Integration’s multiple services all over the world, and they do it with unmatched efficiency and enthusiasm. We continue to grow and have over 900 permanent staff employed at our offices in London, Portsmouth, Wokingham, Glasgow, Hyderabad, US, Slovakia and within many of our customers’ sites. Our heritage is in helping businesses to operate their critical technology in a...

You will be responsible for carrying out first line technical support activities to provide a proactive and reactive service to achieve exceptional customer satisfaction for the clients whilst adhering to strict SLA’s.   Support is provided 24/7/365 working 12-hour shifts (7am-7pm / 7pm-7am), 4 days on/ 4 days off.

The IT Asset Manager ensures Bell maximises the value of its IT investments while minimizing risks and costs. By maintaining a well-organized and compliant asset management system, this role supports operational efficiency, security, and financial performance

We are seeking an experienced Conversational AI Trainer to design, develop, and deliver comprehensive training programs focused on conversational AI and natural language processing (NLP). The ideal candidate has hands-on experience in building, deploying, and optimizing conversational AI systems and excels in explaining complex concepts to diverse learners. This role involves crafting engaging, interactive learning experiences for participants, conducting hands-on workshops, and continuously updating training content to reflect new advancements. You will play a pivotal role in upskilling professionals and teams in the fast-evolving field of conversational AI.